Data Privacy
All your data is secured with SSL encryption and modern security protocols.
Not Third Parties
Your personal data is never sold or shared with any third party.
Your Controls
You have the right to view, correct, and delete your own data.
Cookie Policy
Limited cookies are used to improve your experience, and you have full control over them.
01 Introduction
Welcome to Babubaji. We believe your privacy is a fundamental right. This Privacy Policy explains what personal information we collect when you use the Babubaji platform, how that information is processed, where it is stored, and the steps we take to keep your data secure.
Babubaji is a trusted online gaming and betting platform for users in Bangladesh. By using our services, you agree to this Privacy Policy. Please read it carefully — if you have any questions, reach out to our support team.
This Privacy Policy applies solely to Babubaji's website and applications. We are not responsible for the privacy practices of any third-party websites or services.
Important: Babubaji will never ask for your password, PIN, or full payment details via phone, SMS, or email. If you ever receive such a request, please notify us immediately.
02 What Data We Collect
When you register and use our services on babubaji, we collect the following types of information:
| Data Type | Details | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking numbers (bKash/Nagad/Rocket) and transaction history | Yes |
| Device information | IP address, device type, browser, operating system | Automatic |
| Usage Information | Login times, betting history, game activity | Automatic |
| Verification Documents | National ID photo, selfie (as part of the KYC process) | If needed |
We only collect data that is strictly necessary. No excessive or irrelevant personal information is gathered. All collected data is stored in encrypted form on secure servers.
03 How Data Is Collected
Babubaji collects your data in several ways:
- Directly from you: When filling out the registration form, updating your profile, contacting support, or completing KYC verification.
- Automatically: When you use the platform, device and usage data is collected through cookies, log files, and tracking technologies.
- From Payment Processors: Limited transaction-related data is received from the payment gateway during deposits or withdrawals.
- From third-party verification services: Reliable verification services may be used for identity and age verification.
04 How Your Data Is Used
Babubaji uses your data for the following purposes:
- Creating, managing, and securing your account.
- Processing transactions — including deposits, withdrawals, and bonus payouts.
- Completing identity and age verification (KYC).
- To prevent money laundering, fraud, and other illegal activities.
- Improving the platform experience and resolving technical issues.
- Providing customer support.
- Fulfilling legal obligations.
- Keeping you informed about relevant offers and promotions (with your consent).
Babubaji will never use your data for any purpose not stated in this Privacy Policy. If your data needs to be used for a new purpose, your consent will be obtained first.
06 Security Measures
Babubaji uses industry-standard security technologies to protect your data:
- SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
- Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
- Firewall & intrusion detection: Continuous server-level monitoring.
- Data Masking: Sensitive information such as payment numbers is displayed in partially masked form.
- Regular security audits: Regular security testing conducted by independent third-party experts.
- Staff Training: All staff involved in data handling receive training on privacy and security.
However, no one can guarantee 100% security on the internet. We therefore strongly advise you to keep your password strong, avoid logging in on unfamiliar devices, and contact us immediately if you notice anything suspicious.
07 Cookie Usage
Babubaji uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | These are required to maintain login sessions and ensure security — disabling them will prevent the site from functioning. |
| Functional Cookies | Remembers your language preference and theme settings — helping personalize your experience. |
| Analytics cookies | To understand which pages are visited most and where issues arise — fully anonymized. |
| Performance Cookies | Helps monitor load times and track technical performance. |
You can manage or disable cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the platform.
08 Your Rights
As a Babubaji user, you have the following rights over your own data:
Right to access
You may request to see what information we hold about you.
Right to rectification
You have the right to request corrections to any inaccurate or outdated information.
Right to Erasure
You can request that your data be deleted under certain conditions.
Right to restrict processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to Data Portability
You can request an export of your data in a standard portable format.
Right to Opt Out of Marketing
You can opt out of promotional communications at any time.
To exercise any of these rights, email our support team. We typically respond within 30 days. In some cases, data may not be fully deleted due to legal requirements — if so, we will explain why.
09 Data Retention
Babubaji does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:
- While your account is active: All data is retained.
- After Account Closure: Transaction records are generally retained for up to 5 years to meet legal requirements.
- KYC documents: Retained in accordance with legal obligations.
- Cookie & Session Data: Typically deleted within 30 days to 1 year.
- Support conversations: Up to 2 years after the issue is resolved.
10 Contact
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:
- Email: support@babubaji.app
- Support: Live chat on the platform — available 24/7
We aim to resolve your request as quickly as possible — typically within 7 business days. Complex cases may take up to 30 days.
Policy Updates: If this Privacy Policy is updated, the revised version with a new date will be published on this page. For significant changes, you will be notified by email or SMS.
Our Commitment to Protecting Your Data
Whenever you play on Babubaji, your data stays in our secure vault.
Encrypted data transfer
All your data is protected with 256-bit SSL encryption. From transactions to login — everything runs through secure channels.
No Sale of Data
Babubaji never sells your personal data to third parties. Your data is used solely to serve you.
KYC Verification Security
Documents submitted for identity verification are kept with the highest level of security and used solely for verification purposes.
Secure Server Infrastructure
Our servers are hosted in internationally accredited data centers with 24/7 monitoring and active backup systems.
Two-Layer Login Protection
Keep 2FA enabled on your account. Even if someone knows your password, they won't be able to log in without the OTP.
Regular Compliance Audits
Our privacy policy and processes are regularly reviewed by independent experts.
Play Safe, Enjoy with Peace of Mind
Your information is completely secure at Babubaji. Register now and experience gaming on a platform you can trust.